Reynaers already had the ReynaPro and ReynaFlow software packages available to draw out their solutions into the smallest detail. But they wanted to extend its functionalities so that the tools would also be useful for their clients. But to better service their clients; the producers of their designs, the floor managers, the operators,... something had to be done. The current user interface was not friendly enough, there was data missing and the software couldn’t be shown on the screens in the workspace.
With our experts in UX, UI and product developers we took up the challenge and upgraded/re-invented the current dashboard. The information about the products, combined with an incentive to report more accurate, provides better insights for both Reynaers and their clients. The dashboard shows a clear overview of the different projects that are running simultaneously in a workshop, where the physical location of each product is, in which phase they find themselves (assembly, sawing, pressing, …) and much more. The data that is aggregated allows strategic interventions from Reynaers’ side; fast feedback loops from the production side also make it possible to adjust their designs where needed. On the client-side users can track their own efficiency and anticipate to sudden fluxes in workstations, optimizing the workflow. They can intervene anywhere they want in the process and make plannings, estimations and directly test them on the workfloor. The door to A/B testing for more efficiency is wide open with this dashboard.
Our added value
Our flexibility to work with historical software, existing database schemes or digital decisions was a plus in this collaboration, there were a lot of dependencies to take into account. The original project was purely a UX request, but with our background in innovation but also product development and software development we could grasp the whole picture and come up with an integral solution that exceeded the initial request. The integration is going very well and next steps are being taken for interapplication connections, more dashboard features and even better client servicing.