Barco Synergi: Managing meetings through a good UX.

The Barco team brought us up to speed regarding the technical functionalities of the tool and delivered in-depth research about stakeholders and users. The goal was to build an intuitive user experience that enabled users to perform these meetings as efficiently as possible.

Our team started by analysing the needs of different users through several brainstorm sessions at the Barco headquarters. In addition to analysing the vision of our client we outlined a plan to improve the application’s ease-of-use and to add the necessary functionalities. There was no need to go to square one since a lot of useful research was already done and ready to be analyzed.

We broke down the process in three phases: preparing the meetings, coordinating meetings and finalizing decisions. We developed simple functionalities to gain time without compromising quality. Participants need to focus on the patients, not on the tool.

Framing every patient’s case on a scale of complexity gives an estimate of the time needed to discuss their situation. These estimations are used to create a realistic planning and result in a drastic improvement of the overall efficiency of the MDTs. While data of past meetings is analyzed intelligently by the application to improve its accuracy.

By incorporating a timeline into the application, we developed an overview of the progress in real time. This in combination with an overview of upcoming patients to be discussed allows for better time management of all participants as they get notified about upcoming cases that are relevant to their field of expertise.

When it came to designing the user flow during a meeting, we focused on sharing information and using this information to automate the decision-making as much as possible. Content can be coordinated from multiple users to multiple screens, participants can opt-in and share insights remotely and decisions are captured fast and efficiently. Giving users the ability to view patient’s documents on the fly, without interrupting the meeting.

We ended up with a simple UI that drastically optimized time management and improved each participant’s efficiency. Most importantly this solution simplified the objective of each case: defining a next step.

Are you thinking about IoT, or do you want to improve your products or manufacturing process? We’re not afraid to kick a few ideas around, answer some hard-hitting questions or slap some sense into your wildest dreams!